HMS Server User Manual

1. Installation

1.1 Product Features

The HMS Server software offers the following features:

• Can be installed on SES, SES One, or SVR workstations and computers, or independently on another Windows 10 / 11 computer.
• Configure network connections and add student accounts, allowing students to take makeup classes from home using a Windows computer.
• Students need to install the free HMS student client software, enter the tutoring center's computer IP address and their account password to connect and attend classes.

1.2 Installation Environment

• Operating System: Microsoft Windows 10 / 11 64-bit
• .NET Framework 4 or higher
• Microsoft Visual C++ 2015 (32/64-bit)

1.3 Bandwidth Requirements

• Each client requires bandwidth approximately 1.5 times the video encoding bitrate.
• Two-times speed playback requires about 3 times the bandwidth.

1.4 Installation Steps

1. Download and Extract: Download the HMS Server software, extract the HMS.zip file, enter the folder, and execute the Setup(.exe) file.
2. Setup Wizard: Launch the HMS Server installation wizard and click "Next".
3. Read License Agreement: Read the license agreement, accept the terms, and click "I Agree" to proceed with the installation.
4. Choose Installation Location: Select the installation folder, confirm, and click "Next".
5. Confirm Installation: Review the installation settings and click "Next" to start the installation.
6. Complete Installation: After installation is complete, click "Close".

1.5 Setting Administrator Privileges

1. Locate File: Open the HMS Server installation directory (default path is C:\Program Files (x86)\BlueEyes Technology\HMS Server).
2. Set Administrator Privileges: Right-click the HMS Server.exe file, select "Properties".
3. Compatibility Settings: In the "Compatibility" tab, check "Run this program as an administrator" and click "OK".

1.6 License Activation

1. Start Program: On first launch of HMS Server, go to the "About" page, select "Online Activation", and enter the license key.
2. Enter License Key: Enter the correct license key and click "Online Activation" to complete the activation process.
3. Service Startup: After activation, the program will automatically start the service. If a Windows security warning appears, click "Allow access".

2. User Interface

2.1 Service Status

• Stopped: A padlock icon indicates that the HMS service is stopped.
• Running: A green checkmark icon indicates that the HMS service is running normally.

2.2 Configuration Features

• Video Folder Path: Set the path for the video folder.
• Tutoring Center Name and Logo: Enter the tutoring center's name and upload a 300x100 pixel logo image (supporting jpg/bmp/png formats).
• System Protection Password: Enable the system protection password feature, requiring a password to access the configuration page.
• Scheduled Restart: Enable the scheduled restart feature to set a schedule for regularly restarting HMS Server.

2.3 Maintenance Features

• Backup and Restore: Backup or restore system settings (system settings only, not including account settings).

2.4 Service Features

• Network Address and Ports: Display the current external network address and the status of ports 9000 and 9001.

2.5 Account Management

• Account Management: Add, delete, modify, export, and import accounts.
• Add Account: Enter account, password, and student name (password is case-sensitive).

2.6 Student Client Software

• Download Link: Click on "Student Client Software" to display the download link, which can be copied to notify students to download.

2.7 Logs

• Operation Records: Display records of the program’s operations.

3. Network Configuration

3.1 Windows Firewall Configuration

1. Open Firewall Settings: Press Win+I to open system settings, then click on "Network & Internet".
2. Access Firewall: In the "Network Status" page, click on "Windows Firewall".
3. Create Rules: Click on "Advanced Settings", select "Outbound Rules", then click "New Rule".
4. Set Rule: Choose "Port", click "Next", set port range to 9000-9001, and click "Next".
5. Allow Connection: Select "Allow the connection", then click "Next".
6. Set Network Types: Choose "Private" and "Public", click "Next".
7. Name Rule: Enter the rule name "HMS Server", then click "Finish".

3.2 Firewall Virtual Server Configuration

1. Login to Router: Log in to the router configuration page (using ASUS RT-AC86U as an example), go to "WAN" and select "Virtual Server".
2. Add Configuration: Enable the virtual server, click "Add Profile".
3. Set Service: Set the service name to "HMS", protocol to "TCP", external port range to 9000:9001, and internal IP address to the IP address of the HMS Server host.
4. Confirm Settings: Verify port range rules and complete the configuration as per the manual or page instructions.

4. Frequently Asked Questions

4.1 Student Client Cannot Connect

Answer: If the student client cannot connect, it may be due to a change in the server IP address or an issue with the account status.

1. Check IP Address: Verify if the server's external IP address has changed by checking the current external network address in the service interface.
2. Verify Account Status: Ensure the student account is correctly activated and the password is correct by checking the account settings.

4.2 Transferring License Key to Another Computer

Answer: Each license key is limited to activation on one computer. To transfer the license key to another computer, first perform a deactivation on the current computer.

1. Perform Deactivation: In the program’s top menu, click "About", then select "Deactivation".
2. Reactivate: After deactivation, enter the license key on the new computer to activate it.

This manual strives to provide accurate and complete information. However, no liability will be assumed for any errors, omissions, or updates, and the content is subject to change without prior notice. Any damages resulting from the use of this manual or its downloadable content, including but not limited to system failures, data loss, or loss of rights, are not the responsibility of this manual or related parties. Users assume all risks.